ABSTRACT
Introduction: Millions of people have died as a result of the Covid-19 pandemic caused by Sars-CoV-2. To increase aware-ness and knowledge of Covid-19, numerous online resources have been made available, particularly those pertaining to the dental profession. The purpose of this study was to determine dental professionals' knowledge, perceptions, and attitudes concerning Covid-19 in Saudi Arabia. We performed a study using a Google Docs questionnaire that was disseminated to 305 dentists practising in Saudi Arabia.Materials and Methods: The questionnaire was divided into four sections: dentists' demographic and professional character-istics;dentists' awareness of the incubation period, disease symptoms, mode of transmission, and infection control measures for preventing Covid-19;and dentists' attitude toward treating patients with Covid-19. The questionnaire was completed by participants by selecting one response to each question. The descriptive statistics were used to analyze the data, which were expressed as frequencies and percentages. The chi-square test was used to examine the relationship between professional activity and knowledge, perceptions, and attitudes towards Covid-19.Results: A total of 305 dentists took part in the survey, which resulted in a cohort of 305 dentists. Dentists in Saudi Arabia were well-versed in the signs and symptoms of Covid-19 infection in dental clinics, as well as the methods of transmission, infection control measures, and preventative techniques. Dentist, on the other hand, demonstrated a reasonable understanding of the additional preventative measures that can be taken to protect dental employees and other patients from Covid-19.Conclusion: Saudi dentists have an acceptable level of knowledge and understanding of Covid-19. However, such advance-ments would benefit patient management throughout this pandemic. Due to the high risk of infection spreading and acquisition among dental workers or individuals due to the close contact with patients and the nature of dental treatment, it is critical for dentists to remain updated on current knowledge in this rapidly moving field. Dentists' infection control expertise should be reinforced through continuous educational programs.
ABSTRACT
This paper explores the influence of crisis-related information on customers' recommendations and purchase intentions. Various studies have investigated the role of risk-related information in terms of its certainty and immediacy. This research introduces a model that differentiates and investigates different types of information provided by organizations through social network sites (SNSs) that are related to the coronavirus (COVID-19) crisis, including situational information and precautionary measures information specifically. The proposed model targeted users of SNSs in Saudi Arabia, where around 72.38% of its population is considered active SNSs users with 3 h of average daily time spent on SNSs. Based on the survey data collected from 356 online shoppers in Saudi Arabia, structural equation modeling (SEM) was applied to test the proposed model. The reliability of instrument was tested using Confirmatory Factor Analysis (CFA), where the results showed acceptable model fit indices (X-2/df = 2.6, GFI = 0.93, CFI = 0.94, TLI = 0.93, and RMSEA = 0.067). Based on that, the structural model was built and tested, which also showed acceptable fit indices (X-2/df = 2.9, GFI = 0.92, CFI = 0.93, TLI = 0.91, and RMSEA = 0.073). The findings highlight that situational and adopted precautionary measures information had a significant impact on recommendations (gamma = 0.73) and purchase intentions (gamma = 0.39). Further, organizations that hold themselves accountable for broadcasting updated information related to the crisis and disseminating the necessary preventive measures develop a high level of recommendations and purchase intentions among customers. A personal recommendation construct was confirmed as a partial mediator, where an indirect significant influence was found of broadcasting information on purchase intention through personal recommendation (gamma = 0.309). Therefore, this paper suggests that organizations should consider offering customers all the necessary types of information related to the COVID-19 crisis.